Guest Survey

We would like to thank you for visiting Bailey’s Powerhouse Gym. We appreciate you taking the time to tell us about your visit(s). This information will enable us to serve you better.

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General Information:
1.) Which location did you visit? (Please complete one survey per location)












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2.) What would you consider your main goal? (Please check one) 






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3.) Please rate your level of Health Club experience. (Please check one)


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4.) What prompted you to visit Bailey’s Powerhouse Gym?(Please check one)



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5.) Upon arrival, were you greeted promptly and professionally?
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6.) Was your Fitness Consultant Courteous and Professional?
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7.) Did your Fitness Consultant discuss your Fitness Goals with you?
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8.) If Yes, was this information:



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9.) Since your initial visit, how many times has your Fitness Consultant contacted you?



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10.) If Yes, how? Check all that apply.


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11.) Did your Fitness Consultant give you a tour of the facility?
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12.) If Yes, were all amenities, features and benefits clearly explained?
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13.) Did you consider the club tour:



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14.) At what point were membership plans and pricing options presented to you?




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15.) Do you consider the membership and pricing plans easy to understand?
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16.) Do you feel the membership and pricing plans offer good value?
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17.) Was our “28 Day Satisfaction Guarantee” explained to you?
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18.) Were you offered a 7-day trial membership?
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19.) If yes, did you try…(Please check all that apply)




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20.) My main reason for not joining Bailey’s Powerhouse Gym was? (Please check one)






If Other, please explain:
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21.) Since your last visit, have you joined a competing health club?
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22.) If No, are you still considering joining Bailey’s Powerhouse Gym?
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23.) May we contact you about future offers and or promotions?
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24.) If Yes, please supply your phone number, email and or name.
Phone Email
First Name Last Name